Help center

How can we help?

Everything you need to know about Where the Duck. Browse the answers below and get back to the hunt!

New to the game? Start with how to play.

Getting Started

How do I get started with Where the Duck?

Download the app from the iOS App Store, create an account, and start exploring! Look for clues on our Duck Map or social media to find your first duck.

Is the app free to play?

Yes! Where the Duck is completely free to download and play, with no hidden fees. If you want to chip in, an optional supporter subscription unlocks a few extras — but every duck on the map is free to find.

What cities is Where the Duck available in?

New cities are joining the hunt all the time! Check the Duck Map to see if there are ducks in your area. If not, you can become a Duck Creator and start your own hunt!

Finding Ducks

How do I find duck locations?

Ducks are hidden in public places throughout your city. Look for clues on social media, check the Duck Map for hints, and explore popular landmarks, parks, and local businesses. Some ducks have clues that lead to others!

Do I need NFC to tap ducks?

Yes, your phone needs NFC capability to tap ducks. Most modern smartphones have this built-in. Just hold your phone near the duck magnet or sticker, and it will automatically register your find.

What happens when I find a duck?

When you tap a duck, it's added to your collection! You'll earn points, and the duck may contain hints to other locations, special messages, or promotional offers from local businesses.

Using the App

How do I view my duck collection?

Open the app and navigate to "My Finds" to see all the ducks you've discovered. You can view details about each duck, see when you found it, and check any special content it contains.

Can I play with friends?

Absolutely! You can compete with friends on the leaderboards, share your discoveries, and join local duck hunting groups for collaborative hunts and special events.

What if my tap doesn't work?

Make sure NFC is enabled on your phone and you're holding it close to the duck tag. Sometimes you need to move your phone around slightly to find the right spot. If problems persist, contact our support team.

Scoring & Leaderboards

How does scoring work?

You earn points for each duck you find. Different ducks may have different point values based on difficulty and rarity. Your total score determines your position on the leaderboards.

Are there different types of leaderboards?

Yes! We have leaderboards for all-time, yearly, monthly, weekly, and daily scores. You can also see local leaderboards for your city and compete with nearby hunters.

Can I become a Duck Creator?

Yes! Duck Creators can hide their own ducks and create custom adventures for their communities. Visit our Duck Creator page to learn more about ordering NFC ducks and joining our creator network.

Still have questions?

Can't find what you're looking for? We're only one quack away! Email us anytime at quack@wheretheduck.com or drop us a note and we'll get you back on the trail.